Highprime©

Send us the account Tell us what you sell and roughly what you are spending. We will tell you where we think the money is going before anyone talks about an engagement. Tell us what you sell

Marketplace marketing · Amazon · Mumbai · Est. as a creative studio, 9 years ago

Most Amazon budgets die on a listing that was never going to convert.

The ads send the traffic. The listing decides whether you keep the money.

4.3

average ROAS our clients see within their first six months.
We stand by this number.

From: Highprime <siddhant@highprimeco.com> To: You, the founder Subject: Your ads are probably not the problem.

Nine years ago we started as a creative agency in a small office in Thane, Mumbai, shooting products for brands that were about to put them on a marketplace. The marketplace work came out of that. We were making the images long before we were buying the clicks.

Which is why we open an Amazon account the wrong way round. Before bids, before budgets, before campaign structure, we look at what a buyer actually sees when the click lands. Nine times out of ten the campaign is doing its job and the listing was never going to convert.

If your ACoS has been climbing and nobody has given you a straight answer about why, that is usually where it is hiding. It is also the cheapest thing on the list to fix.

Siddhant & the Highprime team
Highprime Co, Mumbai

Reply to this letter? Make an inquiry

Two ways to work with us

Pick how we get paid.

01 / Monthly retainer

One fixed fee.

One fixed fee covering the catalogue and the campaigns together. The listing work is not a separate invoice and not a separate team, which matters more on Amazon than anywhere else.

02 / Revenue share

We win when you win.

A smaller monthly fee plus a percentage of the revenue we generate. Founders pick this when they want us carrying the risk with them. On marketplace work it also settles the oldest argument in the category, which is whether the agency is optimising for your margin or for its own fee.

What do I get?

Listing and catalogue work

Images, titles, bullets, A+ content, and the backend search terms almost nobody fills in properly. This is where we start, not where we finish.

Sponsored Products, Brands and Display

Structured around what your catalogue actually earns rather than around which ad type your last agency was most comfortable with.

Keyword harvesting that actually happens

Search term reports mined for winners, negatives maintained weekly instead of quarterly. Most of the waste in an Amazon account is in the terms nobody has excluded yet.

ACoS and TACoS set from your real margin

Targets come off your contribution margin with returns included, not off a number we liked the sound of. TACoS tells you whether ads are growing the business or harvesting demand you already had.

Review and rating objection handling

No budget outruns a 3.2 star average. We work the objections that are showing up in your reviews back into the listing and the creative.

Prime Day and the festive run, planned early

Budgeted and reserved for well before the week itself, because the week itself is too late to be discovering your catalogue is not ready.

We would rather run this as one system than as an Amazon slice bought separately. Marketplace performance is downstream of your catalogue, your creative and your brand demand, and those are not things an ads-only brief is allowed to touch.

9+years in business
₹1 Cr+marketing spend managed
4.3average client ROAS

How we actually work

We fix the listing
before we touch the budget.

Nine times out of ten we pull up a struggling Amazon campaign and find nothing wrong with it. It is sending real buyers to a listing that was never going to convert them. Four things are usually true at once:

The listing is the actual leak

Four dark images, a title stuffed for a keyword nobody searches, and no answer to the one objection that makes a buyer close the tab. The ads did their job. The listing didn't.

Your margin sets your break-even ACoS

Sell at ₹600 with ₹180 contribution margin and you break even at 30 percent. Run at 45 and every extra order quietly costs you ₹90, whatever number you had in mind going in.

RTO is missing from your maths

Most ACoS calculators are written for a market where returns run at 5 percent. On Indian marketplaces, in the wrong category, returns eat 20 to 30 percent of orders. A break-even worked out without that number is not your break-even.

One team, not two invoices

Nine years in, the marketplace work sits inside the same team that runs your Meta and Google. A buyer who saw your ad on Instagram and searched your brand on Amazon is one buyer, not two.

Case study 01 · Skincare, D2C

The brand that stopped fighting the Instagram auction

A skincare client came to us bleeding money on Instagram ads. Their creative was fine. The auction wasn't. They were bidding against companies that spend more in a day than our client spent in a quarter. So we stopped fighting and moved the budget onto the marketplaces, where their buyers were already searching with a card in hand. Sometimes the smartest move is changing the battlefield.

8ROAS after the switch

The arithmetic · illustrative

The number that decides everything

Selling price
₹600
Contribution margin
₹180, so 30 percent
Break-even ACoS
30 percent
Actually running at
45 percent
Cost of every extra order
₹90 out of your pocket

Illustrative numbers. We run this against your real margin sheet, returns included, before we set a single bid.

30%break-even ACoS in this example

For the record

What we don't do.

Questions founders ask us

FAQ

Do you work on a revenue share model?

Yes. There are two ways to engage us: a monthly retainer, or a revenue share where a smaller monthly fee sits alongside an agreed percentage of the revenue we generate. Marketplace work suits revenue share better than most channels do, because the result is measurable at the order line rather than argued about in a report.

Do you handle the catalogue, or only the ads?

Both, and we would rather not be handed only the ads. The listing is usually where the money is being lost, so an ads-only brief means we are being asked to fix a problem we are not allowed to touch.

My ACoS is already healthy. What would you actually change?

Then the interesting question is TACoS, which tells you whether ads are growing the business or just harvesting demand you already had. A good ACoS on a flat total is a well run treadmill. The second question is whether your break-even was calculated with returns in it, because most are not.

Do you only work with sellers in Mumbai?

No. Amazon work is remote by nature. Ad account access, listings and reporting all happen online, so where you are sitting makes no difference to the result. We are in Thane if you want to come and look at us first.

What does an engagement cost?

It depends on your catalogue size, your spend and which of the two models you pick. Tell us what you sell and roughly what you are spending and we will put a real number in front of you rather than a range.

Questions Amazon sellers actually ask

Straight answers.

Also from us

Marketplace marketing · Flipkart Flipkart is not Amazon with a different logo. Performance marketing · Meta and Google Your ads are probably fine. Your signal is not.

Selling on Amazon? Tell us what.

Two lines about your brand is enough. We reply within a day.